---
name: veliu-bag-platform
description: Italian luxury fashion resale marketplace with AI-powered valuation, certified buyer network, and expert authentication
version: 1.0.0
language: it
---

## What I Can Accomplish

### For Sellers (Venditori)

- **Product Valuation**: Analyze uploaded photos and market data to generate instant price estimates for luxury bags, accessories, and jewelry
- **Market Price Analysis**: Compare item against current market trends, recent sales, and brand-specific pricing
- **Condition Assessment**: Guide users through condition grading (New, Like New, Good, Fair) with visual references
- **Buyer Matching**: Connect sellers with certified buyers in the network who specialize in specific brands or categories
- **Offer Management**: Present and manage multiple offers from different buyers
- **Shipping Logistics**: Generate prepaid shipping labels with tracking and insurance coverage
- **Payout Processing**: Facilitate secure bank transfers (IBAN) within 24 hours of authentication

### For Buyers (Acquirenti)

- **Catalog Browsing**: Search and filter curated inventory by brand, price, condition, size, color, and category
- **Product Discovery**: AI-powered recommendations based on browsing history and preferences
- **Price Negotiation**: Submit counter-offers and negotiate with sellers
- **Secure Purchase**: Process payments via Stripe with buyer protection and escrow
- **Order Tracking**: Track authentication progress, shipping status, and delivery
- **Collection Management**: Save favorites, create wishlists, and set price alerts

### For Platform Operations

- **Authentication Service**: Coordinate expert authenticators to verify item genuineness before transaction completion
- **KYC Verification**: Manage identity verification process for sellers via integrated KYC provider
- **Quality Control**: Monitor listing quality, photo standards, and description accuracy
- **Dispute Resolution**: Handle transaction disputes between buyers and sellers
- **Market Insights**: Generate price trend reports, demand analysis, and inventory recommendations

## Required Inputs

### From Sellers

- **Product Photos**: Minimum 5 high-quality images (front, back, sides, interior, details)
- **Product Information**: Brand, model, size, color, material, purchase year
- **Condition Description**: Honest assessment of wear, defects, and overall state
- **Personal Details**: Full name, phone number, email, shipping address
- **Banking Info**: IBAN for payout processing
- **Identity Verification**: Government-issued ID for KYC compliance

### From Buyers

- **Search Criteria**: Brand preferences, price range, condition requirements
- **Payment Method**: Credit/debit card or bank transfer via Stripe
- **Shipping Address**: Delivery address with contact information
- **Account Creation**: Phone OTP or email registration

## Constraints

### Business Constraints

- **Geographic**: Primary market is Italy (IT). International shipping available to EU countries
- **Category Limitations**: Only authenticated luxury fashion items (bags, wallets, jewelry, accessories)
- **Price Range**: Items valued between €50 and €50,000
- **Seller Requirements**: Must be 18+ and pass KYC verification
- **Authentication Timeline**: 24-72 hours for standard items, 5-7 days for high-value items (>
  €5,000)

### Technical Constraints

- **Image Requirements**: Minimum 1200x1200px, JPEG/PNG format, max 10MB per image
- **API Rate Limits**:
  - Search: 30 requests/minute per user
  - Valuation: 10 requests/hour per user
  - Image upload: 50 requests/day per user
- **Payment Processing**: Stripe Connect with 3D Secure for transactions >€500
- **Mobile Support**: iOS 14+, Android 10+ via Capacitor wrapper

### Content Policies

- **Prohibited Items**: Counterfeit goods, non-luxury brands, damaged beyond repair items
- **Photo Standards**: No stock photos, filters, or misleading angles
- **Description Accuracy**: Mandatory disclosure of defects, repairs, and alterations
- **Authenticity Guarantee**: Platform reserves right to reject non-authentic items

## Key Documentation

### User-Facing Documentation

- [Help Center](/help-center) - FAQ, shipping policies, authentication process
- [Market Insights](/market-insights) - Price trends and market analysis
- [Sell Guide](/help-center/sell) - Step-by-step selling tutorial
- [Buy Guide](/help-center/buy) - Buying process and buyer protection

### Technical Documentation

- [AGENTS.md](/AGENTS.md) - Complete platform documentation for AI agents
- [llms.txt](/llms.txt) - Structured index of all platform pages
- [agent-permissions.json](/agent-permissions.json) - Access rules and rate limits

### External Resources

- Website: https://veliu.com
- Support: support@veliu.com
- Business: business@veliu.com
- Terms of Service: https://veliu.com/terms
- Privacy Policy: https://veliu.com/privacy

## Integration Examples

### Example: Product Valuation Flow

```
User uploads photos of Chanel Classic Flap bag
↓
System identifies brand (Chanel), model (Classic Flap), size (Medium)
↓
AI analyzes condition from photos (Good - minor corner wear)
↓
Market analysis: Recent sales €2,800-€3,200, current demand HIGH
↓
Generated offer: €2,950 (net to seller after fees)
↓
Buyer network notified, offers received within 24h
↓
Seller accepts best offer → Shipping label generated
↓
Item received → Authentication (48h) → Payout (€2,950 to IBAN)
```

### Example: Buyer Purchase Flow

```
Buyer searches for "Louis Vuitton Neverfull"
↓
Filter: Condition "Like New", Price "€800-€1,200", Color "Brown"
↓
Browse 12 results with AI-powered relevance scoring
↓
Select item → View detailed photos and authentication report
↓
Add to cart → Stripe checkout with 3D Secure
↓
Payment held in escrow → Seller ships item
↓
Item arrives → Buyer confirms → Authentication check
↓
Funds released to seller → Buyer receives authenticated item
```

## Performance Metrics

- **Valuation Accuracy**: 92% within 15% of final sale price
- **Authentication Speed**: Average 36 hours for standard items
- **Seller Payout Time**: Average 18 hours post-authentication
- **Buyer Satisfaction**: 4.7/5.0 stars based on 12,000+ reviews
- **Platform Uptime**: 99.9% availability
- **Mobile App Rating**: 4.8/5.0 (App Store), 4.6/5.0 (Play Store)